Five key questions your new ERP partner should be asking you

Choosing a new ERP partner for your Business Central implementation is a pivotal decision. The right partner will not only deliver a solution that fits your business but will also guide you through every stage of the journey, ensuring your system supports your goals and delivers lasting value. At TVT, we believe in asking the right questions - so here are five that every good ERP partner should be asking you from the start. 

1. What business challenges do you need to solve, and how will you know when they’re resolved? 

Every ERP project starts with a business challenge. Your partner should uncover the key management issues you’re facing and help you define what success looks like. This ensures your new ERP system is designed to address your real pain points and deliver measurable results. 

2. What financial benefit will you gain from solving these challenges? 

Understanding the financial impact - whether it’s cost savings, increased profits, or greater efficiency - helps your partner tailor the solution and set realistic expectations. It also clarifies the time and investment you’re willing to commit. 

3. What does success look like for your business?

Success means different things to different organisations. Your partner should ask what success looks like for you, not just for the project. This ensures the ERP implementation delivers the outcomes you expect, not just a system that goes live on time and on budget. 

4. What are your priorities for integration and future growth?

A good ERP partner will ask about your plans for integrating with other systems, scaling your solution, and supporting future business growth. TVT’s approach is to deliver a flexible, scalable platform that grows with your business and adapts to changing needs. 

5. How do you want to work together during implementation and beyond?

Partnership is about collaboration. Your partner should ask about your preferred ways of working, communication style, and expectations for ongoing support. At TVT, we believe in building long-term relationships based on trust, transparency, and shared success. 

TVT’s approach to partnership 

At TVT, we go beyond implementation. Our team brings decades of experience, deep product knowledge, and a commitment to understanding your business inside out. We follow a structured methodology, provide ongoing training, and offer proactive support to help you get the most from Business Central. Our clients benefit from regular system reviews, access to the latest technology, and a partnership that continues to deliver value as your needs evolve. 

Ready to future-proof your business? Contact TVT today to find out how we can help.