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Chapel Down

Raising a glass to digital transformation with Bevica.

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About Chapel Down

  • The UK’s leading and largest winemaker.
  • Based in Kent, with vineyards spanning over 1,000 acres.
  • Wines are internationally recognised and have won multiple industry awards.
  • Sells approximately 1.5 million bottles per year across the UK via off-trade, on-trade, and direct-to-consumer channels.
  • Exports to several international markets.

The challenge

Before moving to Bevica, Chapel Down had an on-premise ERP solution that struggled to keep pace with the business’s clear growth aspirations. The finance and operations teams were juggling multiple platforms, leading to inefficiencies, duplication of effort and limited visibility across the business. Manual processes were time-consuming and error-prone and reporting lacked the agility needed for strategic decision-making. 

 

Chapel Down

The solution

When Chapel Down set out to modernise their operations, they cast the net wide - reviewing eight different system options. After a thorough evaluation, they shortlisted four platforms that showed promise in meeting their operational and sector-specific needs. Through this structured and deliberate process, Bevica, delivered by TVT, emerged as the solution that best aligned with their ambitions for integration, scalability, and wine industry expertise. 

TVT led a structured, collaborative implementation, delivered in two phases: core ERP go-live in January, followed by Shopify integration three months later. Governance was strengthened by Chapel Down using an external PMO, who worked closely alongside TVT and Chapel Down’s internal super users to manage timelines and mitigate risks. 

The implementation was not without its challenges. Designing the system while simultaneously learning its capabilities proved demanding, especially as both Chapel Down and TVT were navigating each other’s ways of working for the first time. However, this was met with a highly collaborative approach. Regular check-ins, open communication, and a shared commitment to problem-solving helped the teams adapt quickly and resolve issues as they arose. 

Chapel Down winery Tenterden

The results

Streamlined processes

 Real-time reporting thanks to automated financial posting between Shopify and Bevica. 
Reduced manual input

Removal of manual report creation and sales order importing has freed up the team for strategic work.


  
Increased time efficiency

Semi-automated duty management, cost of sales, W1 and VAT reporting saves at least 2–3 days of work each month.


  
Faster, more insightful reporting

Weekly sales reports that used to take up to two hours are now generated at the press of a button.

 
Increased transparency & communication

Seamless CRM integration with Bevica delivers better visibility of customer and financial data.


  

Our happy customers

“The move to Bevica has been transformational. It’s given us a single source of truth, streamlined our operations, and revolutionised our reporting — dramatically improving how we run and inform the business.” 

 

“We’d absolutely recommend Bevica to others in the drinks industry. Having a provider that truly understands our sector makes a huge difference — especially when it’s built on a scalable, flexible Microsoft Dynamics platform.” 

 

Chapel Down
“When it came to selecting a Business Central partner, TVT really stood out for us. We found that we got on really well with our implementation team and they had a clear plan of what we wanted to achieve. It, therefore, made complete sense for Bloc Hotels to choose TVT as our partner.” 
Bloc Hotels
“TVT were selected because we were very impressed with their consultancy expertise and efforts to fully understand our business requirements.”
Supermassive Games
“TVT are masters of making the complex simple. Our migration exceeded expectations, and the transition to SaaS has been seamless. With TVT’s help, Watco has been able to become part of the SaaS world.”
Watco Group
“They have a practical and realistic approach to ERP implementation. This has resulted in a productive and successful collaboration between RDG Engineering and TVT.”
RDG Engineering
“Since we first moved our support contract to them in 2016, TVT has given us sound and helpful technical support as and when we have needed it. 

Our move to Business Central SaaS from NAV was quick, uncomplicated, and relatively painless. We look forward to continuing our ongoing relationship with them.”
Leadership Skills Foundation
"The fact that multiple people in the Bevica team have experience of both working in the wine trade and implementing the Bevica solution within the industry was very important to us. We wanted to be sure that the solution we were implementing, and the team helping us to do this successfully, would understand our particular business requirements and be able to meet them. Bevica, and the Bevica team, definitely ticked these boxes for us!"
Ripley Wines

Raise the bar with Bevica

Bevica simplifies how you run your drinks business, replacing outdated tools with one modern platform that’s easy to scale and ready for what’s next. 

Each implementation is tailored to your needs, ensuring you have a solution built for the future.

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Every business runs differently. Talk to our experts to see how we can tailor Business Central to fit yours.

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