Artificial Intelligence didn’t arrive in Business Central overnight.
In the first session of our AI Webinar Series, we’re going back to the beginning, exploring how AI has evolved in the context of ERP over the last two decades and how those changes have shaped the Business Central platform we use today.
From early forecasting and decision support, through to generative AI, MCP and the newly announced Agent Builder, this session sets the foundation for everything that follows.
Think of it as Lesson 1.
No buzzwords. No assumptions. Just shared understanding.
What we’ll cover
This introductory session focuses on context, progression and perspective, giving you the grounding needed to make sense of today's AI capabilities and tomorrows roadmap. We'll explore:
- How AI first entered ERP and Business Central, and what it was (wasn't) capable of
- The evolution from rules-based intelligence to predictive forecasting and machine learning
- The rise of generative AI and Copilot - what's genuinely useful vs what's noise
- What's worked well, what hasn't and what businesses should learn from both
- How this evolution sets the scene for the rest of our AI webinar series
This is not a technical deep dive, it's the why behind the what.
Why start here?
Because understanding where AI came from makes it easier to judge where it’s actually going.
Before diving into agents, automation and advanced use cases, this session gives you the shared language and reference points needed to make confident, informed decisions, both now and in the future.
And yes, we’ll be honest about the good, the not‑so‑good, and what’s still evolving.
Part of the AI series
This webinar is the first in a wider series exploring how AI is reshaping Business Central, from foundations and platform changes through to practical, real‑world application.
If you’ve felt unsure where AI genuinely adds value, this is the right place to start. Join us for Lesson 1 and build forward from there.
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