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Change management for ERP implementation

Change management: The key to a successful ERP implementation

Implementing a new ERP system is about more than just technology: it’s about people, processes, and change. At TVT, we know that successful change management is critical for ensuring user adoption and minimising disruption during an ERP project. 
 

7 ways to navigate ERP change management with confidence 

1. Effective leadership and communication 

Strong executive sponsorship and clear communication from senior management are essential. Explain the reasons for the ERP implementation, its benefits, and keep employees informed at every stage. Transparency builds trust and fosters a positive attitude towards change. 

2. Develop a change management plan 

Create a detailed plan outlining objectives, timelines, responsibilities, and communication strategies. Anticipate resistance and address it proactively with change impact and readiness assessments. 

3. Involve stakeholders early 

Engage key stakeholders from all departments early in the process. Encourage them to participate in decision-making, provide input on requirements, and champion the project within their teams. 

4. Take a phased approach and pilot test 

Break the implementation into manageable phases. Prioritise critical functionalities and conduct pilot testing with a small group of users to validate the system and gather feedback before a full rollout. 

5. Continuous evaluation and improvement 

Monitor progress, track KPIs, and collect user feedback to identify successes and areas for improvement. Capture lessons learned and apply them to future phases or projects. 

6. Celebrate milestones and successes 

Recognise the hard work and dedication of your team by celebrating milestones. Positive reinforcement encourages motivation and commitment to the change process. 

7. Provide comprehensive training and support 

Offer training in various formats - classroom, online, and hands-on workshops - to accommodate different learning styles. Ensure employees are confident and ready before go-live. 

 

Why choose TVT?

At TVT, we guide you through every step of your ERP journey. Our experienced team ensures your change management strategy is robust, your people are engaged, and your project delivers lasting value. 
 
Ready to make your ERP implementation a success? Contact TVT today to find out how we can help. 

Frequently Asked Questions

Why is change management important in an ERP project? Change management ensures user adoption, minimises disruption, and helps your business realise the full benefits of your new ERP system.
How can we reduce resistance to change? Communicate openly, involve stakeholders early, and provide training and support to address concerns and build buy-in.
What’s the benefit of pilot testing during ERP implementation? Pilot testing allows you to validate the system, gather feedback, and resolve issues before a full rollout, reducing risk.
How do we measure the success of change management? Track KPIs such as user adoption rates, system usage, and feedback to assess the effectiveness of your change management efforts.
What role does leadership play in ERP change management? Leadership sets the tone, communicates the vision, and provides the support needed for a successful transition.
What is the pricing model for Business Central?  Business Central uses a transparent, subscription-based pricing model. You pay only for the functionality and users you need, with no hidden costs. 
Why choose TVT as your implementation partner?  TVT combines deep ERP expertise with a partnership approach, ensuring your new system is tailored to your business needs and delivers long-term value. 

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