Choosing the right ERP: a journey from first-time buyer to strategic decision-maker

Imagine this: your business is growing, your spreadsheets are multiplying, and your team is spending more time fixing data errors than serving customers. You know something has to change but where do you start? 
 
For many businesses, this moment marks the beginning of their ERP journey. Whether you're a first-time buyer or revisiting your options with fresh eyes, selecting the right ERP system is one of the most important decisions you'll make. It’s not just about software; it’s about setting your business up for long-term success. 

The first steps: recognising the need for an ERP

ERP (Enterprise Resource Planning) systems bring together your finance, operations, inventory, and customer data into one unified platform. But the decision to invest in ERP often starts with a few tell-tale signs: 

• You’re juggling disconnected systems and manual processes. 
• Reporting is slow, inconsistent, or unreliable. 
• Growth is being held back by operational inefficiencies. 
• Compliance and audit trails are becoming harder to manage. 

If any of these sound familiar, you’re not alone. Many of our clients, like Lodge Brothers, began their ERP journey with similar challenges. 

What first-time ERP buyers should know

Starting out with ERP can feel overwhelming. There’s a lot to consider, but here are the essentials: 

• Budget wisely: Think beyond the initial cost. Consider the long-term value, efficiency gains, and scalability. 
• Know your business: Choose a solution that fits your industry and growth plans. For example, Bevica is designed specifically for drinks businesses. 
• Prepare your team: ERP success depends on people. Make sure your team is ready to embrace change. 
• Don’t go it alone: Work with a partner who understands your sector and can guide you through implementation. 

Evolving your strategy: what modern ERP buyers look for

If you’re revisiting ERP after a few years, the landscape has changed. Cloud-based solutions, AI-driven insights, and seamless integrations are now the norm. 
 
Here’s what today’s buyers prioritise: 

• Cloud flexibility: Lower maintenance, automatic updates, and remote access.
• Integration: Your ERP should connect easily with your CRM, eCommerce, and other tools. 
• User experience: A clean, intuitive interface encourages adoption and reduces training time. 
• Vendor support: Look for partners who offer ongoing guidance—not just a one-off install. 

Lessons learned: ERP implementation pitfalls to avoid 

We’ve seen businesses fall into common traps: 

• Over-customising the system, leading to complexity and cost. 
• Underestimating the importance of change management. 
• Choosing based on features alone, rather than business outcomes. 

Avoiding these pitfalls can make the difference between a successful rollout and a costly misstep.