Beyond the standard experience
Standard Copilots are powerful, but sometimes they don’t quite go far enough.
In this session, we’ll roll up our sleeves and get into the code, exploring how to build custom Copilot experiences using AL.
From shaping better prompts to creating PromptDialog pages, and connecting to the Azure OpenAI service, we’ll walk through the core building blocks you need to embed AI meaningfully into your own Business Central extensions.
This isn’t about theory or marketing promises. It’s a practical look at how Copilot works under the hood, how much control you really have today and what you need to think about when extending it responsibly.
Whether you’re an experienced AL developer or just starting to explore AI inside Business Central, this session will help you understand how to make Copilot work for your solution, not just out-of-the-box.
What we’ll cover
In this session, our experts will provide a clear, example-led walkthrough of Copilots, including:
- The limitations of standard Copilot experiences
- When and why you might build a custom Copilot
- Prompt engineering fundamentals in Business Central
- Using PromptDialog pages effectively
- Connecting AL extensions to the Azure OpenAI service
- Structuring, testing and refining Copilot interactions
- Practical consideration, pitfalls and best practice
Why attend?
As Copilot becomes more embedded in Business Central, the ability to tailor and extend it is turning into a real differentiator.
This session is about understanding your options and trade‑offs. You’ll leave with a clearer view of what’s possible with AL today, where the boundaries are and how to start experimenting with custom Copilot functionality in a safe, intentional way.
Who should attend?
This session is ideal for:
- AL developers and Business Central extension builders
- ISVs looking to embed AI into their own solutions
- Technical consultants and solution architects
- Teams exploring advanced Copilot customisation
- Anyone curious about how Copilot really works at a code level
Ready to join us?
Simply click the link below and complete the booking form to secure your place on the webinar. We look forward to seeing you there!
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Every business runs differently. Talk to our experts to see how we can tailor Business Central to fit yours.

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