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Lodge Brothers

How Business Central reduced manual finance processes and simplified compliance.

 

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About Lodge Brothers

  • A family-owned funeral directors with over 240 years of experience 
  • The group operates three companies offering funeral services, memorials, prepaid funeral plans and legal services
  • Around 170 employees and 48 branches, two operational hubs and a separate Memorial department

The challenge

Prior to upgrading to Microsoft Dynamics 365 Business Central, Lodge Brothers used an ageing version of Microsoft Dynamics NAV. The system was no longer user‑friendly and was approaching the end of Microsoft support.

Alongside NAV, the business relied on several other systems that were not integrated. This resulted in a high volume of manual processes and an increased risk of human error.

While the system continued to support day‑to‑day operations, it no longer met the organisation’s evolving IT and compliance requirements.

Lodge Brothers were looking for an opportunity to improve reporting and management information, particularly by taking advantage of newer software solutions capable of aggregating financial and CRM data.

With compliance risks increasing and manual processes limiting efficiency and insight, an upgrade became essential.

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The solution

To address these challenges, Lodge Brothers partnered with their long‑standing support partner, TVT, to upgrade from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central in 2025.

The move to a cloud‑based platform enabled the business to remain within the Microsoft ecosystem while benefiting from automatic updates, improved compliance, and a more modern user experience.

The upgrade project was carefully planned and well communicated, supported by TVT team that already had in‑depth knowledge of Lodge Brothers’ systems from previous upgrades. This continuity proved invaluable, ensuring a smooth transition that included the successful migration of ten years’ worth of historical data.

Alongside the core upgrade, TVT also supported the import of data from other systems and an upgrade of their Continia Document Capture capabilities. This move helped Lodge Brothers reduce manual effort, improve efficiency and strengthen approval processes across their finance function.

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The results

Improved operational capability

Group VAT reporting is now simpler and far less manual.
Cost savings Savings achieved during the upgrade were reinvested in enhanced reporting.  
Time savings The team has more time to develop more granular, higher-quality reporting.  
Stronger approval controls Improved integration with Continia Document Capture strengthened approvals and oversight.  
Improved compliance Moving to the cloud removed concerns around upgrades and ongoing compliance.
  
Future-proofed system

The platform fits the organisation’s current scale and supports future improvements.

  

Our happy customers

"We would definitely recommend TVT as an implementation partner. We have worked together for over 10 years now and the support and understanding is essential for our business.”  

Lodge Brothers
“We wanted to be sure the solution we were implementing, and the team helping us, would understand our particular business requirements and be able to meet them. Bevica, and the TVT team, definitely ticked these boxes for us!”
Ripley Wines
“TVT were selected because we were very impressed with their consultancy expertise and efforts to fully understand our business requirements.”
Supermassive Games
“TVT are masters of making the complex simple. Our migration exceeded expectations, and the transition to SaaS has been seamless. With TVT’s help, Watco has been able to become part of the SaaS world.”
Watco Group
“They have a practical and realistic approach to ERP implementation. This has resulted in a productive and successful collaboration between RDG Engineering and TVT.”
RDG Engineering
“Since we first moved our support contract to them in 2016, TVT has given us sound and helpful technical support as and when we have needed it. 

Our move to Business Central SaaS from NAV was quick, uncomplicated, and relatively painless. We look forward to continuing our ongoing relationship with them.”
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Raise the bar with Bevica

Bevica simplifies how you run your drinks business, replacing outdated tools with one modern platform that’s easy to scale and ready for what’s next. 

Each implementation is tailored to your needs, ensuring you have a solution built for the future.

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Let’s work together

Every business runs differently. Talk to our experts to see how we can tailor Business Central to fit yours.

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